Contacts for Test Takers

Use the following information to contact us regarding the GACE® Assessments.


1-855-225-7178 (United States, U.S. Territories, and Canada)
1-609-359-5161 (all other locations)

Representatives are available Monday–Friday from 8 a.m.–5 p.m. ET, excluding holidays.

Recorded information is available 24 hours a day if you use a touch-tone phone.

Phones are busiest between 11 a.m. and 2 p.m. ET and all day on Monday.

U.S. Mail:
P.O. Box 6001
Princeton, NJ 08541-6001
Overnight Mail:
Document Processing
1425 Lower Ferry Road
Ewing, NJ 08618-1414
1-973-735-0156 or

Please include or have the following information handy:

  • name
  • address
  • date of birth
  • test date
  • Georgia certification ID number (GA CERT ID) — not required for the GACE® Paraprofessional Assessment
  • Social Security number (if previously supplied)
  • phone number (U.S. residents only)

Note: Customer Service Representatives can only give out information to the registered test taker.


Need Help?

Chat with one of our Customer Service Representatives.

M–F, 8 a.m.–5 p.m. ET

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