Contacts for Test Takers

Use the following information to contact us regarding the GACE^® Assessments.

Phone:

1-855-225-7178 (United States, U.S. Territories, and Canada)
1-609-359-5161 (all other locations)

Representatives are available Monday–Friday from 8 a.m.–5 p.m. ET, excluding holidays.

Recorded information is available 24 hours a day if you use a touch-tone phone.

Phones are busiest between 11 a.m. and 2 p.m. ET and all day on Monday.

Email:

gace_inquiries@ets.org

Please include or have the following information handy:

• name
• address
• date of birth
• test date
• Georgia certification ID number (GA CERT ID) — not required for the GACE^® Paraprofessional Assessment
• Social Security number (if previously supplied)
• phone number (U.S. residents only)

Note: Customer Service Representatives can only give out information to the registered test taker.