GACE® Study Plan Development Webinar - Using the GACE® Website

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Rick Cullors, ETS Client Relations Director for GACE

Transcript Body

Narrator - Welcome to the Georgia Assessments for the Certification of Educators, the Study Plan Development Webinar. This section will focus on using the GACE website. I’m Rick Cullors, the ETS Client Relations Director for the GACE program.

On-screen: [Test Taker Home Page,, with the “Quick Links” section highlighted.]

Narrator - The first page that you will want to go to is the Test Taker home page. The ETS GACE website home page has several quick links to help test takers easily navigate to areas of interest. The red arrow here on screen points to a number of those quick links, and you can always see the web address located at the bottom of the screen.

On-screen: [Test Preparation Resources Page,, with the Test Preparation Resources section highlighted.]

Narrator - GACE test preparation resources. Here test takers can find links to GACE test preparation resources for all assessments except the Educator Ethics and the Teacher Leadership. Test prep resources for those assessments can be found in their specific sections of the web page.

On-screen: [Test Centers and Dates Page,, with the ZIP Code and Country/Location search fields highlighted.]

Narrator - Test center locations and directions. Test takers can look up test center locations by searching United States ZIP code or country locations. The two red boxes on this page are examples. And, again, please see the web address at the bottom of the screen.

Testing windows. Testing windows can be found by using the drop-down list. Select a test title from the drop-down list to see all available testing dates. A chart of all testing windows is also available for download on the Test Centers and Dates page on the GACE website.

On-screen: [Additional Resources,]

Narrator - Additional resources that are available. The GACE Registration Bulletin, the GACE Registration Quick Reference Guide, Understanding Your GACE Scores, and the Bulletin Supplement for Test Takers with Disabilities or Health-Related Needs. Again, please see the web address at the bottom of this slide.

Contact Information

Narrator - You can contact ETS GACE Customer Service for all inquiries not related to certification, such as registration, payment, admissions ticket, and score reporting. There are two ways of making contact. One is the website,, or the toll-free number at 1-855-225-7178. The hours for this number are Monday through Friday, 8 a.m. to 5 p.m. Eastern Time, excluding holidays. For email correspondence, it is You can contact the Georgia PSC for inquiries about which test to take or certification requirements. That website is There you will find the Latest on GACE newsletter available on the home page of the GaPSC website, and the email address is Here you can receive assistance with your MyPSC account or certification.

[End of Using the GACE® Website Webinar]